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Frequently Asked Questions

On WZ and CMR documents, please make sure that the confirmation of receipt contains legible and full details of the person collecting the goods, i.e. name, surname, ID number or company stamp as well as date and signature
Lack of this data will result sending an invoice with documents and EXTENDING THE PAYMENT DEADLINE TO 120 DAYS !!!
The payment deadline for the service rendered is
45 days, counting from the date of delivery of a correctly issued fv VAT together with documents within 21 days of the date of unloading.

If you do not send the invoice with the documents within 21 days, the payment deadline will be extended to 65 days. Sending an invoice with documents over 30 days from the date of unloading, apart from extending the payment deadline, will result in a 10% reduction in freight. A set of transport documents, i.e. originals correctly completed and confirmed (legible signature, date of unloading and stamp) by the recipient of the transport documents (WZ / CMR) confirming the service has to be provided to the customer. The condition of payment for the service is the delivery of an invoice with a complete set of documents confirmed by the recipient. In the absence of these, the service will be considered as not performed, which is equivalent to a lack of payment for freight.

The average exchange rate of the National Bank of Poland from the last business day preceding unloading applies.

PLEASE WRITE CONFIRMATION OF THE ORDER
FAX: +48 42 942 0989
THANK YOU

Direct Cargo Sp. with Limited Liability
Fabryczna 25 (ground floor)
Łódź 90-341
1. The Contractor (carrier) declares that he has all the permits and licenses necessary to legally perform the service for the Customer and a current OCP insurance policy with an inexhaustible guarantee sum of at least USD 50,000.00 for each event. Is responsible for the value of the goods declared in full for transport.
2. The Contractor (carrier) is obliged to provide the Principal with permanent telephone contact with the driver directly performing the service covered by the contract concluded on the basis of this order.
3. The Contractor (carrier) may not forward the order for execution to further subcontractors under pain of payment to the Principal a contractual penalty of 25% of the amount of freight specified in this order. In the case of submission of an order to further subcontractors, the condition of receipt of payment is to provide the Customer with confirmation of payment for transport to the actual carrier.
4. In the event of any obstacles to the correct or timely execution of the order (at the place of loading, unloading or while the vehicle is traveling) the Contractor (carrier) is obliged to immediately notify the Ordering Party about this event.
5. If the Contractor (the carrier) fails to place the car at the place of loading within the time specified in the order or the vehicle does not meet the requirements necessary for the correct execution of the order, or improper execution of the order by violating its conditions, the Contractor (the carrier) will be obliged to pay the Principal a contractual penalty at 50% of the amount of freight specified in this order.
6. If the Contractor (carrier) has provided a car that meets the conditions of this order within the prescribed period at the place of loading and has a document (stamp and signature of the shipper) confirming the fact of submitting the car for loading and the Principal resigns from the execution of the order, the Principal may pay to the Contractor (carrier) the amount corresponding to the amount of necessary and necessary costs incurred by the Contractor (carrier) for the implementation of this order. The amount to be paid must be documented, agreed in advance with the Principal, and confirmed in writing by the Principal, but it may not exceed the amount of the contracted freight.
7. The provisions on payment of the penalty arising from the provisions of the Transport Law of November 15, 1984 or the CMR Convention do not preclude the Principal from seeking compensation on general principles.
8. The Contractor (carrier) is fully responsible for the goods collected during transport. The Contractor (carrier) is obliged to ensure correct placement of the load on the vehicle, completeness of documents accompanying the shipment and compliance of the load with the order and documents received at the place of loading. If loading is made by the Contractor (carrier), he is obliged to perform loading operations in a manner that ensures transport of the shipment in accordance with traffic regulations and public road regulations, and to properly secure the shipment against damage.
9. The Contractor (carrier) is always obliged to make sure that the loading has not exceeded the permissible weight of the vehicle or exceeded the permissible axle loads of the vehicle. As well as compliance with the Regulation of the Minister of Infrastructure of December 31, 2002. on the technical conditions of vehicles and the scope of their necessary equipment. In the event of failure to comply, the responsibility shall be borne by the Contractor (carriers)
10. In the event of any doubts regarding the condition of the loaded goods, the amount of loaded goods, the manner of securing the loaded goods by the shipper or non-compliance with transport documents, the Contractor (carrier) is obliged to immediately notify the person who has issued this order on behalf of the Principal and enter his reservations to the bill of lading. Until the doubts or inconsistencies are resolved, the driver of the Contractor (carrier) may not leave the place of loading.
11. The Principal has the right to withdraw from the contract, without any financial consequences, but no later than within 4 hours preceding the date indicated in this order for the Contractor (carrier) to provide a car for loading.
12. The Principal has the right to amend the contract in such a way that he can require the Contractor (carrier) to pick up or deliver the parcel in a place other than the place indicated in the contract of carriage. Changing the place of loading or unloading by the Principal within 50 km of the place of loading or unloading originally specified in the contract of carriage is included

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